Thirty -seven thousand Americans were interviewed by J. D. Power and Associates to make a rating of the most reliable cars and their manufacturers. Complaints of malfunctions and the number of cars faults over the past year have been investigated. According to this survey, a rating of the most reliable automakers was compiled. The rating has been compiled for three consecutive years and all this period, the first place in reliability is occupied by Lexus cars. For 100 cars only seventy -one breakdown. In second place Porsche, as last year. The “bronze” position was taken away from the “Cadillac” by Lincoln, the average value of the number of breakdowns per hundred cars of one hundred and twenty -six, compared to last year, less than 6 faults. The ranking of thirty -two automobile companies, twenty -one brand defines the best indicators than in the past. And only Scion has much worsened its rating. In the two thousand twelve year, she took 5th place in the list, having one hundred and eleven breakdowns per hundred cars, and now, having one hundred and thirty -five faults per hundred cars, took eighteenth place. The reliability of cars in each of the segments was determined. Together with subsidiaries Lexus and Scion, Toyota, who took 7 positions, is clearly the leader. Similar ratings were compiled by other publications. So, Consumer Reports gave leadership to Japanese automakers. The best in the list compiled by the publication were all the same Toyota and Lexus brands, as well as Scion. It is noteworthy that J. D. Power and Associates, conducting a survey and a rating of home and foreign concerns, recognized the products of Chevrolet, by reliability, she lost to the Porsche brand, which was called the most reliable. In the two thousand thirteenth year, according to the survey, the first ninety days of operation of the car for a hundred GM products were the smallest number of claims. But the least of all complaints were to Lexus LS, only 53 per 100 cars. And again the worst in the ranking was “Scion”, indicators of one hundred and sixty faults for a hundred cars. And this for living almost without problems Toyota. The survey also showed that Mitsubishi, Nissan and Mazda have more claims for product quality. As a rule, they do not complain about mechanical malfunctions of the car, but about car multimedia, on their software. So, for example, it became impossible to connect a mobile phone to the Bluetooth audio system due to outdated software. Car buyers are increasingly complaining about a very difficult and uncomfortable car computer. They have claims and design. All this forces car manufacturers to improve their products, to make it more modern.
